Privacy Policy

This Privacy Policy explains how Creativase ("Creativase," "we," "us," or "our") collects, uses, and shares information when you visit Creativase websites, use our forms, purchase digital products, download free resources, or otherwise interact with us online. This policy also applies to Creativase imprints and brands, including Diane Vandu, Luli Rose Mercer, and Go Fun Tunes Kids Stories, when they use Creativase websites or services.

Information we collect

Depending on how you use the site, we may collect:

• Contact information, such as your name and email address when you subscribe, request a download, contact us, or make a purchase.
• Order information, such as the product purchased, transaction date, payment status, and information needed to provide your order or download.
• Form and consent information, including choices you make through checkboxes, subscription forms, and other consent controls.
• Technical and usage information, such as browser type, device information, pages viewed, referring pages, and similar analytics information collected through cookies or related technologies.

Payment information

Payments are processed by third-party payment providers connected to our website. Creativase does not receive or store your complete payment card number. Payment providers may collect and process payment information according to their own privacy policies and legal obligations.

How we use information

We may use information to:

• process purchases and provide digital downloads or other requested products;
• respond to questions, support requests, and other messages;
• send newsletters, product updates, free resources, or promotional email when you have subscribed or otherwise agreed to receive them;
• operate, maintain, secure, and improve our websites;
• understand general site traffic and how visitors use our pages; and
• comply with legal, tax, accounting, fraud-prevention, or recordkeeping obligations.

Email subscriptions

If you join our email list, you may unsubscribe at any time by using the unsubscribe link included in our marketing emails. Some forms may use double opt-in, which means you must confirm your email address before the subscription becomes active.

Cookies and analytics

Our websites may use cookies and similar technologies that are necessary for site functions, forms, checkout, and other features. We also use analytics tools, including Google Analytics, to understand site traffic and usage. These tools may collect information such as device and browser data, approximate location derived from an IP address, pages visited, and interactions with the site.

You can control cookies through your browser settings and, where a consent tool is displayed, through the choices provided there. Blocking some cookies may affect how certain parts of the website work.

How we share information

We may share information with service providers that help us run the website and fulfill requests, including website and email platforms, payment processors, analytics providers, file-delivery services, and other vendors used to operate Creativase. These providers may process information only as permitted by their agreements and applicable law.

We may also disclose information when required by law, to respond to lawful requests, to protect our rights or users, or in connection with a business transfer.

Data retention

We keep personal information for as long as reasonably necessary for the purposes described in this policy, including providing products and support, maintaining business and transaction records, complying with legal obligations, resolving disputes, and enforcing agreements. Retention periods may vary depending on the type of information and why it was collected.

Your choices and privacy requests

You may contact us to ask about the personal information we hold about you, request a correction or deletion where applicable, or ask questions about our privacy practices. Certain information may need to be retained when required for legal, tax, accounting, fraud-prevention, or transaction-record purposes.

Residents of jurisdictions with specific privacy laws may have additional rights under those laws. We will honor applicable rights when the law requires us to do so.

Children's privacy

Some Creativase products may be intended for children or families, but our websites, purchasing functions, and email signup forms are directed to adults. We do not knowingly collect personal information online directly from children under 13. If you believe a child under 13 has submitted personal information to us, please contact us so we can review and address the request.

Third-party websites

Our site may link to third-party websites or marketplaces, such as retailers, payment providers, or other services. Their privacy practices are governed by their own policies, not this Privacy Policy.

Security

We use reasonable administrative and technical measures intended to protect information. No method of internet transmission or electronic storage can be guaranteed to be completely secure.

Changes to this policy

We may update this Privacy Policy when our website, services, or legal obligations change. The effective date at the top of this page will be updated when revisions are made.